Terms and Conditions of Service

These Terms and Conditions govern your use of nuvexalithara's website and financial planning consultation services. By accessing our website or using our services, you agree to be bound by these terms.

Last Updated: September 15, 2025

Acceptance of Terms

By visiting our website, submitting enquiry forms, or engaging our consultation services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please discontinue use of our website and services immediately. Continued use following any updates to these terms constitutes acceptance of the revised conditions.

Service Usage Guidelines

Our financial planning consultation services are provided subject to the following conditions and requirements:

Eligibility Requirements

  • You must be at least 18 years of age and legally capable of entering into binding agreements
  • You must provide accurate and complete information during the consultation process
  • You must be seeking consultation services for legitimate financial planning purposes

Your Responsibilities as a Client

When using our services, you agree to the following responsibilities and commitments:

  • Provide truthful and accurate information about your financial situation and goals
  • Respect the professional relationship and maintain appropriate communication standards
  • Understand that our consultations provide general guidance rather than specific financial product recommendations
  • Seek independent verification of any strategies discussed before implementation
  • Notify us promptly of any changes to your contact information or circumstances that may affect our discussions

Prohibited Uses and Activities

The following activities are strictly prohibited when using our website or services:

  • Using our services for any unlawful purpose or in violation of any applicable regulations
  • Attempting to gain unauthorised access to our systems, client data, or confidential information
  • Providing false, misleading, or fraudulent information during the consultation process
  • Using our services to solicit or promote competing financial services or products
  • Reproducing, distributing, or commercially exploiting any proprietary consultation methodologies or materials

Intellectual Property Rights

All content on our website, including consultation methodologies, analytical frameworks, and proprietary planning approaches, are protected by copyright and other intellectual property laws and remain the exclusive property of nuvexalithara.

You may not reproduce, distribute, modify, or create derivative works based on our proprietary content without explicit written permission. This includes consultation materials, planning templates, and analytical tools provided during our services.

Privacy and Confidentiality

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand how we handle your data. Privacy Policy

Service Disclaimers and Limitations

Our consultation services are provided for general informational and guidance purposes only. We do not provide specific financial product recommendations, and our discussions should not be considered as personalised financial advice for implementation without independent verification.

All services are provided "as-is" without warranties of any kind. We do not guarantee specific outcomes, results, or financial improvements from our consultation services.

Limitation of Liability

To the maximum extent permitted by Australian law, nuvexalithara's liability for any claims arising from our services is limited to the amount you paid for the specific consultation service giving rise to the claim.

We shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to financial losses resulting from implementation of discussed strategies or market fluctuations affecting your financial position.

Client Indemnification

You agree to indemnify and hold harmless nuvexalithara from any claims, damages, or expenses arising from your use of our services, violation of these terms, or implementation of strategies discussed during consultations, except where prohibited by applicable consumer protection laws.

Service Termination Provisions

Either party may terminate the consultation relationship at any time with reasonable notice. We reserve the right to refuse or discontinue services to any client who violates these terms or behaves inappropriately.

Upon termination, your obligations regarding confidentiality, intellectual property, and these Terms and Conditions continue to apply. Any fees for services already provided remain due and payable.

Dispute Resolution Process

We are committed to resolving any disputes fairly and efficiently through the following process:

Initial Resolution Attempt

Before pursuing formal legal action, both parties agree to attempt resolution through good faith negotiations and, if necessary, mediation through a mutually agreed mediator.

If mediation is unsuccessful, disputes may be resolved through arbitration under the rules of the Australian Centre for International Commercial Arbitration, with proceedings conducted in Australia.

European Union Online Dispute Resolution

For clients located in the European Union, disputes may be resolved through the EU Online Dispute Resolution platform.

You can access the EU ODR platform through the official European Commission website. EU ODR Platform Access

Applicable Law and Jurisdiction

These Terms and Conditions are governed by Australian law. Any legal proceedings must be commenced in the appropriate courts of Australia, and both parties consent to the exclusive jurisdiction of these courts for dispute resolution.

Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Updated terms will be posted on our website with a new "Last Updated" date.

Significant changes will be communicated through our website or direct notification to active clients. Continued use of our services after modifications constitutes acceptance of the updated terms.

Severability of Terms

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions will be replaced with valid terms that most closely achieve the original intent.

Complete Agreement

These Terms and Conditions, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and nuvexalithara regarding the use of our services and supersede all prior communications, understandings, or agreements relating to the subject matter.

Terms and Conditions Enquiries

If you have questions about these Terms and Conditions, need clarification about any provisions, or wish to discuss specific aspects of our service agreement, please contact us using the information provided in our contact section.

Email: contact@nuvexalithara.com

Phone: +61 170 102 413

Address: 127 Collins Street, Melbourne VIC 3000

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.